Gandi March 9, 2025 incident postmortem (opens in new tab)

(news.gandi.net)

41 pointswilsonfiifi10mo ago51 comments

51 comments

https://tld-list.com is the the place to go when needing a domain (although it seems they're having some site issues at the moment).

workfromspace10mo ago

The last good thing Gandi did for me is to convince (more like force) me to migrate to Fastmail. I wish I've done that before.

jsheard10mo ago

Does anyone here even use Gandi anymore since they got acquired and hiked their prices to the moon? They want $40/year for a .com now, it's absurd.

ziml7710mo ago

Is price the only negative about them? I know the sentiment around Gandi here is negative, but the one time I needed to handle a domain issue recently they were super quick on the support. The problem was even my fault for messing up the ID info I'd provided (requirement of the registry for that TLD), but they got me back up and running 20 minutes after I sent their legal team the corrected info.

urtrs10mo ago

I asked for the authorization code to transfer my domain as it would not appear anywhere. They replied after 10 days. Also the code was wrong.

avsm10mo ago

I use Gandi for dozens of domains. This incident aside, they've been reliable and undramatic, and I don't mind paying a small premium for something as important as DNS.

Has anyone else been impacted by the sale of Gandi to Your.Online [1]? I hadn't even noticed this until the post above, but it at least looks like the acquirer is still a European company.

[1] https://your.online/press-release/

ademarre10mo ago

Gandi was sold to a private equity firm in a leveraged buyout in 2019 [0,1]. Nothing good has happened with Gandi since.

[0] https://www.crunchbase.com/acquisition/montefiore-investment...

[1] https://news.gandi.net/en/2019/02/futureofgandi-the-adventur...

tobltobs10mo ago

I wouldn't mind a "small premium", but 300% price increase is robbery. Can't imagine that this kind of greed doesn't affect their quality of service.

2 more replies

a2tech10mo ago

Their web interface is extremely unreliable. Pretty much every time I need to renew or checkout, the web site doesn't work. I have to try over multiple days before I get through the process fully. If you try to contact support, it'll take a few days and you get the worst kind of form responses.

This has reminded me to start migrating domains away, so the timing is good.

keehun10mo ago

What does Gandi provide wrt DNS that is worth a premium? What do they offer that at-cost domain registrations & free DNS management from Cloudflare do not?

1 more reply

sampullman10mo ago

There aren't many registrars that support one of the TLDs I use, but I've moved everything else.

whoisyc10mo ago

A quick whois lookup of ycombinator.com returned the following:

   Domain Name: YCOMBINATOR.COM
   Registry Domain ID: 147225527_DOMAIN_COM-VRSN
   Registrar WHOIS Server: whois.gandi.net
   Registrar URL: http://www.gandi.net
   Updated Date: 2025-02-14T02:53:36Z
   Creation Date: 2005-03-20T23:51:07Z

But yes, I would not use Gandi in 2025, unless someone is pointing a gun at my head and making me choose between Gandi and GoDaddy...

paulv10mo ago

We use them for a few dozen domains. DNS only, though, and they are all set to auto-renew.

I basically only have to interact with them when we need to make DNS changes. The web UI seems fine, especially in the advanced view, but our biggest zones are managed through opentofu, so I can see how changing a large zone would be frustrating.

insane_dreamer10mo ago

Used them for years with zero issues--I'm happy with the stability (though I wasn't aware they'd been bought out or raised their prices).

shinryuu10mo ago

Just transferred away the other day.

kettleballroll10mo ago

What alternative can you recommend?

jsheard10mo ago

Porkbun is a solid all-rounder. Cloudflare sells domains at cost so they're slightly cheaper than Porkbun, but the catch is that you're forced to use CFs nameservers so YMMV depending on whether you want that flexibility.

Sanzig10mo ago

For Canadians trying to avoid US registrars - grape.ca. They've been in business since '99, I think they were one of the first CIRA accredited registrars for .ca domains.

VWWHFSfQ10mo ago

I've been using Tucows/Hover since forever. never even a single problem

nicoburns10mo ago

Namecheap are reliable and well-priced

1 more reply

SG-10mo ago

https://porkbun.com

srhngpr10mo ago

Piggybacking on this comment, what about alternatives for good/basic shared hosting? (i.e., PHP, MySQL, etc.) I've got a few WP sites that I maintain where I need keep something reliable, secure/trusted, and relatively low-cost.

1 more reply

Faaak10mo ago

infomaniak: swiss & cheap

gpjt10mo ago

Another one leaving for Porkbun here.

kgwxd10mo ago

I was just about to grab a few domains so, of course, my previous go-to has since turned to poop. Are there any good registrars left and, if so, who?

noinsight10mo ago

Amazon/AWS Registrar. They're a reseller for Gandi, but of course everything is managed through AWS and the pricing is at-cost instead of the rip-off that Gandi is now.

internetter10mo ago

Cloudflare (at cost), or porkbun

wyan10mo ago

OVH is pretty fairly priced, includes the DNS zones, and is EU based

latchkey10mo ago

Switching to ceph probably isn't the flex they think it is.

j / k navigate · click thread line to collapse

51 comments

thegeekpirate10mo ago

https://tld-list.com is the the place to go when needing a domain (although it seems they're having some site issues at the moment).

workfromspace10mo ago

The last good thing Gandi did for me is to convince (more like force) me to migrate to Fastmail. I wish I've done that before.

jsheard10mo ago

Does anyone here even use Gandi anymore since they got acquired and hiked their prices to the moon? They want $40/year for a .com now, it's absurd.

ziml7710mo ago

urtrs10mo ago

I asked for the authorization code to transfer my domain as it would not appear anywhere. They replied after 10 days. Also the code was wrong.

avsm10mo ago

I use Gandi for dozens of domains. This incident aside, they've been reliable and undramatic, and I don't mind paying a small premium for something as important as DNS.

Has anyone else been impacted by the sale of Gandi to Your.Online [1]? I hadn't even noticed this until the post above, but it at least looks like the acquirer is still a European company.

[1] https://your.online/press-release/

ademarre10mo ago

Gandi was sold to a private equity firm in a leveraged buyout in 2019 [0,1]. Nothing good has happened with Gandi since.

[0] https://www.crunchbase.com/acquisition/montefiore-investment...

[1] https://news.gandi.net/en/2019/02/futureofgandi-the-adventur...

tobltobs10mo ago

I wouldn't mind a "small premium", but 300% price increase is robbery. Can't imagine that this kind of greed doesn't affect their quality of service.

2 more replies

a2tech10mo ago

This has reminded me to start migrating domains away, so the timing is good.

keehun10mo ago

What does Gandi provide wrt DNS that is worth a premium? What do they offer that at-cost domain registrations & free DNS management from Cloudflare do not?

1 more reply

sampullman10mo ago

There aren't many registrars that support one of the TLDs I use, but I've moved everything else.

whoisyc10mo ago

A quick whois lookup of ycombinator.com returned the following:

   Domain Name: YCOMBINATOR.COM
   Registry Domain ID: 147225527_DOMAIN_COM-VRSN
   Registrar WHOIS Server: whois.gandi.net
   Registrar URL: http://www.gandi.net
   Updated Date: 2025-02-14T02:53:36Z
   Creation Date: 2005-03-20T23:51:07Z

But yes, I would not use Gandi in 2025, unless someone is pointing a gun at my head and making me choose between Gandi and GoDaddy...

paulv10mo ago

We use them for a few dozen domains. DNS only, though, and they are all set to auto-renew.

insane_dreamer10mo ago

Used them for years with zero issues--I'm happy with the stability (though I wasn't aware they'd been bought out or raised their prices).

shinryuu10mo ago

Just transferred away the other day.

kettleballroll10mo ago

What alternative can you recommend?

jsheard10mo ago

Sanzig10mo ago

For Canadians trying to avoid US registrars - grape.ca. They've been in business since '99, I think they were one of the first CIRA accredited registrars for .ca domains.

VWWHFSfQ10mo ago

I've been using Tucows/Hover since forever. never even a single problem

nicoburns10mo ago

Namecheap are reliable and well-priced

1 more reply

SG-10mo ago

https://porkbun.com

srhngpr10mo ago

1 more reply

Faaak10mo ago

infomaniak: swiss & cheap

gpjt10mo ago

Another one leaving for Porkbun here.

kgwxd10mo ago

I was just about to grab a few domains so, of course, my previous go-to has since turned to poop. Are there any good registrars left and, if so, who?

noinsight10mo ago

Amazon/AWS Registrar. They're a reseller for Gandi, but of course everything is managed through AWS and the pricing is at-cost instead of the rip-off that Gandi is now.

internetter10mo ago

Cloudflare (at cost), or porkbun

wyan10mo ago

OVH is pretty fairly priced, includes the DNS zones, and is EU based

latchkey10mo ago

Switching to ceph probably isn't the flex they think it is.

j / k navigate · click thread line to collapse