In 2021, I built the first real-time video generation AI app for Apple Silicon. It was revolutionary - until it started melting iPhones. When my demo literally burned Sam Altman's hand, I discovered that Apple's on-device AI hardware was not designed for modern AI.
Look inside any M-series Mac today. Nearly half the silicon - the Neural Engine cores - sits idle, designed for the pre-transformer era of AI. Meanwhile, my ninety-five-year-old father struggles with a seventy-five-inch screen he can barely see, finding brief moments of magic only when speaking to Siri.
The problem isn't just technical - it's ideological. Apple's privacy stance prevents them from gathering the real-world data needed for truly adaptive interfaces. But there's a solution: AppleCare Platinum, a premium human support service that could evolve into a radical new kind of UI - by serving as an Enders Game for AI computer use training data.
