That's interesting. We already have teams with 20+ folks on it today at very large companies, but haven't thought about that type of stuff too much - have been laser-focused on core product building. I think in the early days we spent a little too much time tweaking minor pricing plan details. You're right though we are now at a point where we are very likely leaving money on the table.

For example, "centralized billing" on our platform only exists because it was the result of a feature request from a larger customer.

P.S. I emailed you, but it bounced!