> HIPAA or other rules
Sure, sure, rules, yeah.
But there are plenty of reasons that are as numerous as reasons to build a walled garden.
If they’re storing your records, then they control the audit trail. They detect every time you, or someone, visited that site, logged in, viewed pages, downloaded or viewed a document, changed settings, updated profile, added contact info, deleted contact info.
They control the expiration and retention periods. They control the file formats. They control the uptime and the downtime. They control the horizontal and the vertical. Oh wait, that’s on T.V.
There will be increasing gauntlets to run and obstacles and hurdles to the consumer getting our hands on documents and information. Until we really need that proprietary online viewer to open the file at all. Or at least their mobile app. Or you could pay fees for records access. It costs them to store it all, does it not?
