All These Stripe Dispute Fee Changes – What's Going On? (opens in new tab)

(chargeblast.com)

4 points90K_MRR_Hacker11mo ago8 comments

8 comments

I'm trying to find an answer to why Stripe is making so many changes to dispute fees. I'm in the subscription space for $19.99 per month and now I need to pay $30.00 for each dispute I want to fight. I'm totally in the hole now. Anyone have any suggestions?

curious_curios11mo ago

Don’t fight them, just block the user from ever using the service again and keep going. Statistically you’ll lose even with airtight evidence.

90K_MRR_HackerOP11mo ago

What are the odds of winning normally? I see like 10% win-rate.

1 more reply

josephcsible11mo ago

Increasing the fee for lost disputes seems fine, but the fact that there's a fee for won disputes at all bothers me.

90K_MRR_HackerOP11mo ago

For real. It feels like every cent is being sucked out of small merchants...

milesbaker48211mo ago

You have to pay to fight the dispute? That's insane.

curious_curios11mo ago

I assume there’s payment processor reputation that they get dinged on that they want to price in.

j / k navigate · click thread line to collapse

8 comments

90K_MRR_HackerOP11mo ago

curious_curios11mo ago

Don’t fight them, just block the user from ever using the service again and keep going. Statistically you’ll lose even with airtight evidence.

90K_MRR_HackerOP11mo ago

What are the odds of winning normally? I see like 10% win-rate.

1 more reply

josephcsible11mo ago

Increasing the fee for lost disputes seems fine, but the fact that there's a fee for won disputes at all bothers me.

90K_MRR_HackerOP11mo ago

For real. It feels like every cent is being sucked out of small merchants...

milesbaker48211mo ago

You have to pay to fight the dispute? That's insane.

curious_curios11mo ago

I assume there’s payment processor reputation that they get dinged on that they want to price in.

j / k navigate · click thread line to collapse