We have millions and millions of pages of documents and an off by 1 % error means it compounds with the AI's own error, which compounds with documentation itself being incorrect at times, which leads it all to be not production ready (and indeed the project has never been released), not even close.
We simply cannot afford to give our customers incorrect informatiin
We have set up a backoffice app that when users have questions, it sends it to our workers along the response given by our AI application and the person can review it, and ideally correct the ocr output.
Honestly after an year of working it feels like AI right now can only be useful when supervised all the time (such as when coding). Otherwise I just find LLMs still too unreliable besides basic bogus tasks.
