undefined | Better HN

0 pointsPooge1y ago0 comments

Once they figure it out, they can come back as a paying customer. :)

It's not the provider's responsibility to help their customer get their sh#t together.

0 comments

2 comments · 1 top-level

jl61y ago· 1 in thread

This is a fine attitude to have if your problem is that you have too many customers.

PoogeOP1y ago

The opposite is not a fine attitude to have especially if you have too few customers. Once they know that they can ignore payments by using that kind of excuse, something very bad will happen to your subscription revenue.

j / k navigate · click thread line to collapse