story
Anyone telling me "actually nvm, I'm switching from Matrix to XMPP again" won't get me to replace the chat app that I keep just for this one person plus 2-3 others with another experimental, broken, soon to be replaced chat app, they'll get a link to Signal and an invite to send me a letter if they don't want to use that.
Matrix seems reasonably usable for 1:1 channels at least, and I've also successfully used it for groups, including ones bridged to discord and IRC.