> As the hiring wave approached, some of Reilly’s friends in the program encouraged her to join the National Black Coalition of Federal Aviation Employees (NBCFAE), telling her it would help improve her chances of being hired. She signed up as the February wave started. Soon, though, she became uneasy with what the organization was doing, particularly after she and the rest of the group got a voice message from FAA employee Shelton Snow:
> “I know each of you are eager very eager to apply for this job vacancy announcement and trust after tonight you will be able to do so….there is some valuable pieces of information that I have taken a screen shot of and I am going to send that to you via email. Trust and believe it will be something you will appreciate to the utmost. Keep in mind we are trying to maximize your opportunities…I am going to send it out to each of you and as you progress through the stages refer to those images so you will know which icons you should select…I am about 99 point 99 percent sure that it is exactly how you need to answer each question in order to get through the first phase.”2
> The biographical questionnaire Snow referred to as the “first phase” was an unsupervised questionnaire candidates were expected to take at home. You can take a replica copy here. Questions were chosen and weighted bizarrely, with candidates able to answer “A” to all but one question to get through.
From the first article on The scandal: https://www.tracingwoodgrains.com/p/the-faas-hiring-scandal-...
> After the 2014 biographical questionnaire was released, Snow took it a step further. As Fox Business reported (related in Rojas v. FAA), he sent voice-mail messages to NBCFAE applicants, advising them on the specific answers they needed to enter into the Biographical Assessment to avoid failing, stating that he was "about 99 point 99 percent sure that it is exactly how you need to answer each question."
You can take the bigraphical questionnaire and see the question weightings here: https://kaisoapbox.com/projects/faa_biographical_assessment/
I'm not sure where you're getting the idea that this was just "buzzwords".