> there’s a random server that nobody knows who maintains it offhand, including the person who maintains it
It makes no sense that you'd keep an insecure service because you forgot someone needs it. You turn it off and the reminder will promptly come to you. After this it's a decision, not oversight.
> It’s nothing to do with costs, its just an oversight
The article suggests that their internal unauthenticated SMTP was there by design, not oversight, together with an authenticated (presumably external) one. Some assessment deemed addressing the risk from the unauthenticated internal one not worth the cost and effort.
> People connecting through our VPN have access to an internal-only SMTP gateway machine that doesn't require SMTP authentication [...] previous phish spammers have exploited some combination of webmail and authenticated SMTP.