Otherwise, if democracy is good and votes should matter and at the same time voters are a mob subject to manipulation... democracy is what? A system of government by whoever can do better propaganda? Why would that be good for anyone except those who do propaganda?
So yeah, I think many people are claiming that is not true.
One question I would ask if people are just a mob, who is actually pushing the buttons? Owners of media, political leaders, are also humans, no? They have the same weaknesses, at least in principle.
If you accept some people are different (those who command and control propaganda) then we must conclude that not all people are vulnerable to it, so maybe it's a spectrum. But still democracy sounds like a bad idea, as a majority are probably on the low end of the spectrum, and the majority rules.