The pool of qualified people, for a cashier, is basically everyone.
The pool of qualified people for, say, working at a tech company, is not as diverse [1], and don't match the general population.
[1] https://siliconvalleyindicators.org/data/people/talent-flows...
My point was in response to this. The idea is the available pool for a specific job may not match that of the general population. Different companies have different ratios of different jobs. So, assuming all things are equal, the diversity at different companies can only match the diversity of the qualified pool of workers. In that sense, different companies will be different.
For example, according to those statistics, Costco should be more diverse than, say, Netflix.
Edit to add: A better corporate environment, of course, does tend to lead to a better customer experience, but the "visibility of diversity" should not be the goal but rather "genuinely fostering an inclusive environment where people are respected and feel willing to put in their best work," and I think that shows at Costco.
The cost of a Costco membership is $65 per year (really half that if you can share the 2 membership cards you get between two families), available to everyone, and the prices they have there are so good that even my 3-person family saves money each year by shopping there. Every family I know here in my local area shops at Costco, rich or poor, because the prices are so good for many things. I don't see how any of that is exclusionary on racist or classist lines, it seems to me like Costco is one of the good corporations trying to give a good service/product and low prices.
The argument goes as such: up-front tolls change behavior to the degree of deterring people from even trying otherwise beneficial arrangements, as people are not perfectly rational. Look at the impact of NYC’s new congestion pricing. Compare your impression of Walmart shoppers to Costco shoppers. If they don’t match there are disproportionate effects at play.
It’s possible that some mildly exclusionary policies can be worthwhile and create more societal good than bad, even if they have some incidentally disproportionate demographic impact. Perhaps endless yak shaving fixated on residual disproportionality should not have been entertained by the DEI field in the first place, and was part of what undermined its reputation.