For an extreme example, imagine a car company with zero women employees. I could imagine that their designs might look increasingly awesome to people who grew up playing with black, angular, high-powered cars (like me -- that's what I'd want!). And while there are plenty of women who'd like that, too, there are lots of women (and plenty of men!) who'd want something smaller, more brightly colored, and with better gas mileage. It they didn't have those varying opinions, or weren't even aware that people had other opinions, they'd be severely limiting their potential market and leaving huge amounts of money on the table.
(My wife's a big F1 fan and wants to own a McLaren some day. I know that many, many women love fast cars, too, and that many, many men do not. That was meant to be illustrative, not a perfect analogy.)
I am utterly convinced that getting input from lots of people with various backgrounds makes a company much better and more profitable. Even if I didn't care about the societal ideals behind DEI programs, I'd still happily endorse them as a competitive edge.
I'd argue that a specialised company that focuses and hones in on catering to black, angular high-powered cars OR smaller, more brightly coloured cars will have a healthier long term outlook than a company that tries to appeal to every market.
And a key takeaway is that those things don't make the car worse for me. I know there are tradeoffs with run-flat tires but that doesn't make it less good, and while I can change tires, it'd be nice not to have to. And the ponytail indent makes it nicer for some people without affecting me whatsoever. Those make a more appealing product for buyers with different needs from mine, in ways I couldn't have anticipated.
To be more specific, Volvo designed a car specifically for women and chose to staff that team entirely with women. This is quite different than asking a team of women to design a car for everyone, and I feel that’s important context when considering the design decisions they made.
Because in the case of the former I find it unbelievable that no one on the team, or even at Volvo that dropped by to see how the project is coming along (I assume they weren't shipped off to some isolated island to complete their work in complete secrecy) didn't say something. The first question at least 80% of people I know would have when looking over a car to buy for the first time is, "Can you pop the hood?" Not to mention getting at the engine to adjust or replace consumables like belts, fluids, plugs or even minor repairs.
I'm far more willing to believe this is just a small detail that simplified the production process for a one off prototype than that anyone thought this was actually a good idea.
https://www.automobilesreview.com/pictures/volvo/ycc-2004/wa...
In the example of a car company with zero women employees, if the market doesn't want "black, angular, high-powered cars", then they will lose market share to companies that produce cars that the market does want.
And if "getting input from lots of people with various backgrounds makes a company much better and more profitable" is a true statement, then capitalism will prove it because the most diverse companies will naturally become better and more profitable than non-diverse companies.
The companies we're talking about have DEI programs specifically because they believe they'll improve their profitability in one way or another. Meta is scaling their program back, not ending it, so they still believe it's good for the company in some way.
Now, I may be skeptical of the purity of their goals, in this case suspecting that they're more concerned about looking to be the "right level" of diverse than actually achieving it. Regardless, no one's making them do it. They're doing it for those free market reasons.
Free market capitalism: (1) does not exist, (2) structurally cannot stably exist (because economic power and political power are fundamentally the same thing), (3) is a utopian propaganda concept created in response to and to deflect critiques of the way that the capitalism that can and does actually exist works.
Will "getting input from lots of people with various backgrounds" make their servers not fail with 500 errors? Or make them actually deliver features at a reasonable rate? Or will it prevent them not having a major bug every other release? Because that's what the customers complain about, and that's what company needs for major growth.
(I am suspect that hiring Rachel of rachelbythebay.com will help with this, but this will be because she is a great engineer, not because of her gender.)
What I'm skeptical of is that DEI programs in bigger companies were ever anything more pandering. There was an "enlightened self-interest", but it was that the regulatory and cultural environment made it difficult to attract talent without at least paying lip service to DEI. Now the winds have shifted, and — surprise! — their "enlightened self-interest" no longer includes pretending to care about it.
This isn't a critique of DEI programs specifically, by the way. I think any social initiative at a company fulfills basically the same function: environmental pledges, etc. The point is to make your company look better without actually changing anything.
Like, what’s the actual counterargument here? “No, I think companies should hire the most qualified individual in the world for the job on paper even if it harms the team as a whole. Risking the bottom line is what meritocracy is all about!”
That is not what is actually happening. The net impacts are essentially marketing, which has value in it's own right for sure, but I'd prefer real change as opposed to marketing impacts, and forced trainings everyone must take.
Maybe I'm just not someone cut out to be an activist, but without articulated end-states, it strikes me as just teeing up for a perpetual struggle. That doesn't seem too fulfilling.
