undefined | Better HN

0 pointsHizonner1y ago0 comments

Because they are standards compliant and you aren't, and you are legally required to provide an unsubscribe service or whatever without undue barriers around it.

0 comments

scarface_741y ago

For unsubscribe - yes.

Everything else - no.

But if I am using standards and they have an ad blocker that blocks some of the functioning of my site, am I also required to test my site against that?

luckylion1y ago

> Everything else - no.

I'd include _everything_ important in the "yes" category. If I cannot access the customer panel to update settings or notify them of a bug that is affecting me because I'm using Firefox ("works for 95% of users"), they're just not keeping up their end of the contract.

Remember, 95% excludes everything but chromium/webkit-engines.

rad_gruchalski1y ago

If that 5% is 90% of cost to provide the service, forget it. Nobody is going to do a Herculean task to support a niche user.

scarface_741y ago

Every SaaS company I’ve worked for has had a compatibility matrix where we say what we support. If we lost customers who were running a highly customized Firefox on Linux, so be it.

Every company decides which customers are worth going after.

1 more reply

shadowgovt1y ago

It'll be interesting to see what happens if someone takes that argument to court.

One side of the argument is that Cloudflare places an undue burden. The other side of the argument is that without the CF protections, the service provider doesn't even have reason to believe the request is coming from a human being the law protects.

rad_gruchalski1y ago

> and you are legally required

Where. It’s global internet we communicate via.

j / k navigate · click thread line to collapse

0 comments

scarface_741y ago

For unsubscribe - yes.

Everything else - no.

But if I am using standards and they have an ad blocker that blocks some of the functioning of my site, am I also required to test my site against that?

luckylion1y ago

> Everything else - no.

Remember, 95% excludes everything but chromium/webkit-engines.

rad_gruchalski1y ago

If that 5% is 90% of cost to provide the service, forget it. Nobody is going to do a Herculean task to support a niche user.

scarface_741y ago

Every SaaS company I’ve worked for has had a compatibility matrix where we say what we support. If we lost customers who were running a highly customized Firefox on Linux, so be it.

Every company decides which customers are worth going after.

1 more reply

shadowgovt1y ago

It'll be interesting to see what happens if someone takes that argument to court.

rad_gruchalski1y ago

> and you are legally required

Where. It’s global internet we communicate via.

j / k navigate · click thread line to collapse