It’s worth mentioning that small claims court judgments are often non-binding. Meaning, if either party is dissatisfied with the outcome, they can have an automatic “do-over” in regular civil court.
However, then Amazon would need to start by explaining to a judges why another judge convicted them. Not impossible, but certainly not the point I'd like to start from.
No, it’s not like that. It’s a trial de novo, meaning you truly start over as if the prior proceeding hadn’t happened. I still think small claims court can be useful, but it’s important to know what it is.