As another commenter said, OTP messages are meant to be between processes in the same privilege zone. That said, using a custom protcol via a good library can actually bring benefits relative to core OTP stuff.
For example, several of the gRPC libs I've used for Erlang/Elixir are pretty low-cognitive-overhead to use, and they come with all the added gRPC goodies: RPC semantics are described in one place rather than ad-hoc throughout code, protobufs have at least a documented (if not actually good) process for upgrades and backwards compatibility, multilanguage gets easier (even if your second language is just a tiny sliver of "dump protobufs into a database/Jupyter notebook/Rust program occasionally for offline reporting").
To be clear, this isn't a paean to gRPC; most of those features are table stakes for an IDL-driven protocol definition. Just saying that you do get some things in return for giving up the convenience of OTP, if you pick the right tools.