I agree that the broader software ecosystem has been slow to recognize the importance of Operational Safety. The CrowdStrike outage, while unfortunate, has indeed served as a wake-up call, elevating Operational Safety to a priority for software leaders and CIOs alike.
As you pointed out, the reliance on complex, mission-critical systems is only increasing, and cascading failures are an inherent risk we must address proactively. By learning from organizations like AWS that have successfully integrated Operational Safety into their practices, we can work towards a more resilient and reliable software ecosystem. Let's continue to advocate for making Operational Safety a foundational element in software operations across the industry.