This has existed for a long time, it's called "RPA" or Robotic Process Automation. The biggest incumbent in this space is UiPath, but there are a host of startups and large companies alike that are tackling it.
Most of the things that RPA is used for can be easily scripted, e.g. download a form from one website, open up Adobe. There are a lot of startups that are trying to build agentic versions of RPA, I'm glad to see Anthropic is investing in it now too.
It's almost always a framework around existing tools like Selenium that you constantly have to fight against to get good results from. I was always left with the feeling that I could build something better myself just handrolling the scripts rather than using their frameworks.
Getting Claude integrated into the space is going to be a game changer.
I was going to comment about this. Worked at a place that had a “Robotics Department”, wow I thought. Only to find out it was automating arcane software.
UI is now much more accessible as API. I hope we don’t start seeing captcha like behaviour in desktop or web software.
UiPath can't figure out how to make a profitable business since 2005 and we are nearing the end of this hype cycle. I am not so sure this will lead anywhere. I am a former investor in UiPath.
My impression is that actually solving this classic RPA problem with AI is exactly the raison d'etre of AI21Labs with their task specific models[1]. They don't have the biggest or best general purpose LLM, but they have an excellent model that's been pre-trained on specific types of business data and also made available for developers using simple APIs & "RPA-style" interfaces.
