MiLifePlus: Bluetooth Health Sensor For iPhone and Android (opens in new tab)

Don't forget just abandoning the Android version completely, without bothering to tell anyone. I really don't believe they are going to support the new Android app any better.

It's not exactly giving me confidence when there are tweets like this one: http://twitter.com/wakemate/statuses/218007015379845120

Seems slightly unethical to use you former companies twitter account (and email list it seems, based on the ad I received) to market for your new company.

I couldn't agree more. This company stains the name of YC in my opinion.

I bought a WakeMate in Jan 11, it stopped working within 3 mos. So I emailed support, they asked me to fill out a Refurbishment Request Form (a Google doc). I did, but they never responded. I emailed again... no reply. $100 down the tube... just threw it in the trash last week in fact.

I defended these guys when they had the bad USB plugs that caught on fire. I'm an entrepreneur too, I get that hardware is a pain... support is a drag. But I also know I've absolutely bent over backward to help paying customers... I've easily spent several hours helping customers paying for a $29/mo account on many, many occasions. It's just inexcusable to completely ignore customers.

I got this email from Arun this morning:

Hello WakeMaters!

MiLife+

Many of you received an email this morning concerning a new product called MiLife+. I want to make it clear that WakeMate is not affiliated with this product in any way.

Today was the first time I have heard of this product and I am shocked at the way it was promoted to WakeMate customers. Our mailing list was used without our knowledge by a former WakeMate employee, Greg. Fortunately no other user information was compromised and I am deleting the mailing list.

For those of you who have donated to the Indiegogo project I have contacted Greg and Indiegogo and it is being taken down. You will all receive your money back.

What’s Next?

I poured my heart and soul into this company and though we stumbled along the way I believe that we provided something of value to our customers. However, as many of you have guessed, we have exhausted our capital and will no longer be making any more WakeMates.

Currently our plan is to keep the service going while we work on open sourcing the technology. Hopefully this will ensure that you can continue to enjoy the product and its benefits even after the company no longer exists.

I am very sorry for the unsolicited emails. This email list will not be used again.

all the best, Arun Gupta co-founder of WakeMate

It might as well be compromised, it looks like someone who had access to all the wakemate info has decided to start marketing a new product from a new company using all the old wakemate accounts: http://twitter.com/wakemate/statuses/218007015379845120

Kickstarter doesn't allow "Exercise and fitness products", "Health and personal care products", or "Medical and safety-related products".

http://www.kickstarter.com/help/guidelines?ref=footer

In December I finally received this email after they realized the devices were not compatible with iPhone 4S:

To be perfectly honest, as you can probably tell, things have not been going well for us. We simply don't have the cash to fix the problem. We likely will not be selling anymore wristbands though we will continue to keep the service running for existing customers. I'm really sorry!

all the best, Arun

I will say that even though the outcome sucked, Arun was always very pleasant and helpful in our numerous email exchanges.

I agree. WakeMate was a great same. MiLife is too close to MLife, the insurance company.

And even worse, still, in that it's being offered by the same people behind the WakeMate disaster: broken promises, long waits, defective units, poor software, non-existent support, and power plugs that burst into flames.

Remember when they promised that they were going to ship power plugs that didn't catch on fire? They never did that.

I came to say the same thing because things like "Click here for all the detials or to order" completely turned me off and made me think their mailing list got hacked and some new spam magnetic balance bracelet was being announced.

I seem to remember something about the app simply uploading its collected data to their site where all the analysis happened. Is a Wakemate device even useful without the site, or did they just hang all their remaining customers out to dry without so much as a public announcement? Another argument for not just data portability but vendor independence.

I'm guessing it probably comes from the app on your iPhone just like WakeMate interfaces through a mobile phone for setup and the rest.

It makes the wrist thingy kinda irrelevant, but maybe they correlate your heart rhythm with the food that you ate or something.

I think the drama is that, for many people (myself included), WakeMate didn't do that. It would not charge, or sync, or lose connection overnight, or any other number of problems.

Granted, their customer service offered to help me out but others weren't as lucky.

Have you checked out LARK, they do the same thing that Wakemate did...