I really do love mine too, and support has been rather good. I do worry about it reaching end of life, but only mildly. I do wish that boox would open source their android changes, they are arguably the best in class features for eink, and beat the pants off systems like the Kindle
I actually did love the E-Ink display algorithms, but maybe two months ago an update changed them and it is far worse. Lots of dithering, and I have a hard time configuring the "Enhance dark colours" and "Enhance light colours" settings to display apps as good as they were prior. Don't upgrade the OS!