https://hbr.org/2004/01/managers-and-leaders-are-they-differ...
https://hbr.org/2016/06/do-managers-and-leaders-really-do-di...
https://hbr.org/2022/09/the-best-managers-are-leaders-and-vi...
Almost every HBR "Must Read" series on enterprise management says the same thing as this blog post. The business world has been talking about this stuff since the 90s.
I think the key difference is that a founder has a much better understanding of the company as a complex system. This understanding includes not just how people think it works at a certain point. It includes all the previous attempts, reasoning behind those attemps, the context of past failures and successes, the personal dynamics behind those choices.
Complex systems are notoriously hard to understand. Seeing the system develop from zero to complexity is an experience and perspective that is impossible to replace. Even most early employees don't have a comparable understanding.
Of course not all founders know everything about all the key components of their businesses, but the founding team does have a much much better understanding than other person. I think that's why founders get frustrated with ineffective things. While most others have to account for unknown unknowns and give others benefit of doubt, the founders have a much better and robust understanding of why things happen the way they happen.
The difference between management and leadership may be more about where you focus and how you engage others. Being a founder and being a leader is different in how well you understand the system.
https://www.wallstreetzen.com/stock-screener/founder-led-com...
Not everyone can be a leader.
But in my experience a good founder doesn’t necessarily make a good leader. Not a CEO anyway, but it depends on the role of the CEO. If the the CEO is “chief strategy and opportunity officer” then some founders are often quite well suited to it.
But we should bear in mind that all founders do not have the same skill set. Woz was also a founder of Apple and a great engineer but not a CEO.
It is perhaps possible to interpret these articles as saying anything whatsoever, but they don't seem to specifically say what Paul's article says.
As with any complex system, you have to be careful about degrees of freedom, too many and it can break down and too little and it can get seized.
I think the founder not only motivates people to work on the correct thing by doing this, but the founder also directly experiences feedback from working with people lower on the org chart, enabling them to steer the company with more accurate information.
At the least, they said you need to hear directly from the people on the ground to know what they’re experiencing. The people on top could talk to them about what they learned.
Additionally, companies like IBM and FedEx used to give rewards to employees for ideas to improve the company. It was often a percentage of what those ideas made or saved up to a certain cap. A bunch of people would usually collect the max reward whenever this way implemented.
Those are a few examples that I saw show up in many places.
> There are as far as I know no books specifically about founder mode. Business schools don't know it exists.
> …what they were being told was how to run a company you hadn't founded — how to run a company if you're merely a professional manager. But this m.o. is so much less effective that to founders it feels broken. There are things founders can do that managers can't, and not doing them feels wrong to founders, because it is.
Founders have to lead themselves and other while going from 0 to 1.
I’m not sure what you are saying is accurate.
Even if Paul was rewriting a topic… more than one writer writes about a topic for their readers, no?
The MBA form of management using people as process .. is increasingly less applicable and in need of updating .. where software increasingly can push papers and connect people and processes.
We don’t see this much in management consulting or MBAs very much. Maybe there’s a benefit to leaving how the world was.
There’s a saying (which I’m sure has an English equivalent) where I live that goes something like “It’s the owner’s gaze which fattens the cow”.
Owner vs manager is the original “AI alignment problem”, usually taught as the principal-agent problem in business schools, and is very real. SV-type founders are, by and large, meaningful owners in their enterprises and thus heavily invested (literally) in the company’s performance. Professional managers, leaders or not, are just selling their labor. There is a whole field of management science about designing proper compensation structures to make CEOs better aligned with shareholders, but you get that quicker by making them the same person.
Of course there’s a whole other world of majority shareholders leveraging their position to extract value from minority shareholders, which is just another version of the same problem.
All this to say, you’re right that there’s prior art about what he’s writing, but its the principal-agent problem, not leaders vs managers, and in general business literature does not equate the issue of founder ownership with the PA-problem (obviously any undergrad can link the two issues, but that’s not how they’re usually approached)
A recent science fiction series explores this exact concept against a tableau of post-democracy communism, socialism, fascism, and libertarianism:
The Owner Trilogy, by Neal Asher: https://www.goodreads.com/book/show/24087399-the-complete-ow...
(The read of it is something like Altered Carbon meets The Expanse.)
I'm not sure it is.
Let's look at those three links:
1. The first of these dovetails -- not the same, but on the same hunt -- with Graham's piece, and is an excellent read.
- Unconventional wisdom
2. The second is formulaic anecdata consultjunk, the same method incurious journalists use covering politics through "focus groups".
- Conventional wisdom
3. The third uses the same formula, and while more effort (think "polling" or "survey" instead of "focus group") in an attempt to elevate from anecdata to study, seems not to have read or understood the first.
This third one is also contrary to the (often rejected while not yet disproven) theories* of Elliot Jacques, that people have sweet spot time horizons, and most can only flex +/- 2 horizons. As this article bullet lists (because of course) how to "shift from a leader/manager mindset to a lead/manage one and balance the two skillsets" it applies solely the manager rubric to action, through the lens of a manager that doesn't understand Graham's piece or the first article, almost irreconcilable with Graham's stance or the first HBR piece.
- Conventional wisdom (orthodoxy, even)
PG article and first link are not conventional wisdom, though it might sound that way to Taylorist thinking.
- - -
Perhaps the lack of awareness Graham keeps noting is to be expected.
Seems unusual for serial startup entrepreneurs who have built firms from $0 to $B to have also individually joined and worked up to C-level in "institutions" (50+ years old, and 5K - 100K+ employees, not just other tech unicorns still bearing Founder imprints) after learning the startup experience that lets them see management practice through a "it doesn't have to be like this" lens, making it rare to find the perspective necessary to delve into Graham's take or the difference between these three HBR articles.
Perhaps it's not only that management culture is a distorted bubble (PG: "VCs who haven't been founders themselves don't know how founders should run companies, and C-level execs, as a class, include some of the most skillful liars in the world").
Perhaps it's that founders with institutional perspective are themselves unicorns.
---
Footnote:
* Elliott Jaques' "Stratified Systems Theory of Requisite Organization" suggests that individuals have a natural "sweet spot" time horizon for decision-making at work (which should align with the time horizon of the decisions' scope and impact), and most can only communicate up or manage down within a range of one or two levels above or below their own optimal horizon. — https://en.wikipedia.org/wiki/Requisite_organization
Both PG's post and your point about his experience creating a rare perspective are spot on. While I think PG's "Founder Mode" concept needs further exploration, he's on to something I never saw in the typical HBR-type literature. It mirrors my experience being a startup founder acquired into a decades-old F500 tech company.
As a senior executive it took me quite a while to figure out how this huge, well run company really worked and I always felt my understanding of the important ways it was different from my startup were unique and distinct from the standard business writing. I hope this Founder Mode distinction is developed further because there really is something new and valuable here. As you've pointed out, the problem is only a few hundred people have experienced the journey from successful tech startup founder to senior exec inside a decades-old, >5K employee global tech giant.
For me it was profoundly eye-opening while being both fascinating and alienating. Once inside the giant, I saw many things not working (of course), but I also saw other things which definitely seemed to kind of work but in entirely 'upside-down' ways from my prior experience. It's like the systems (and ways of thinking behind them) had evolved differently in an alternate universe. They were much more complex, less efficient and strangely opaque. But these bizarre constructions did scale and were (mostly) working, while being unpredictably unreliable in mysterious ways. When asked to run them, or worse, improve/fix them I found myself completely lost due to their alien anatomy. I couldn't fix them because, to me, they were "not even wrong". Yet to everyone around me, they just seemed normal.
Systems like this were the source of that simultaneous fascination and alienation. It caused me to question my core premises about 'how things work', which I'd formed over decades of experience across three successful startups, evoking feelings similar to PG's reference gas lighting. This experience repeated itself several times and the profound feeling of alien "otherness" is the strangest thing I ever experienced in business. Even now, I find it difficult to convey a true sense of. And it's the one thing I've never come across anyone talking about until PG's Founder Mode.
To be clear, I'm not talking about the usual nonsensical org chart stuff one finds in lurking in most big orgs. This is about the deeper structures and dynamics that make complex processes fundamentally work in balanced, self-correcting ways. What I've always called "The right people, in the right process, with the right feedbacks." Echoing PG's post, in my experience, these essential structures can only be fully understood vertically across levels from high to low. And across degrees of granularity from the macro to the micro. As a founder in my startup, instantly jumping between these scales while building or fixing such a system, is when I'd often hear push back from employees or even board members who came from traditional business backgrounds. While obvious to me, they just didn't seem able to see how these disparate things were connected in a deeper, crucially important way. Perhaps being able to see things in this dimension and determine which are essential to the business, is a key part of Founder Mode.
I'd be very interested to compare notes. I'm username at alphabet's service.
It’s so conventional that he de-listed the article but keeps it published and available by URL