Linode Birthday Giveaway (opens in new tab)

I'm a Linode customer, your message is the first time I've heard anything about it.

They really offer a very good service over all, but their transparency is atrocious.

http://bitcoinmedia.com/compromised-linode-coins-stolen-from...

3 weeks ago, backups stopped for no obvious reason, I noticed after a few days and raised a ticket.

It was escalated to the "backup team"; who've proceeded to achieve nothing in almost 2 weeks towards fixing my backup issue. "They're working on it" does not inspire me with any hope.

So now I can't trust the backups, the support team, or really any part of the platform to perform as advertised or be fixed in a reasonable timeframe if it fails.

My single data-point.

Edit: ah, they're making it unpredictable such that you have to follow their Twitter (@OVH) to find out :)

http://www.webhostingtalk.com/forumdisplay.php?f=104

Otherwise I would definitely post in the main forum.

"The black ‘giveaway’ box on the signup page carries through the entire signup process – and will refresh to show how many Giveaway Bucks are remaining – so you’ll be able to tell BEFORE you complete the signup how close to the wire you are. If you don’t make the cut and don’t want the service and cancel we’ll refund your money. We’re not out to screw anyone."

I'm just hesitant after reading the comments here.