It’s all relative, of course. I live in Dublin, a city not exactly known for its amazing public transport (we are currently on attempt number three to build a proper metro - we’re currently at the planning approval stage, so it’s probably doomed). At some point a colleague from San Francisco who’d been living here a while mentioned how good the public transport was (and this was a few years back; it was worse back then than now). I was quite confused, until I visited San Francisco.
And then on the other hand, every time I’m in Germany I’m amazed at how good the public transport is. But I’m fully aware that complaining about the trains is basically a national sport in Germany.
Like, you’re complaining about the trains being full, but at least the trains _exist_.