"Premature optimization is the root of all evil" is a common architecture guideline. Well, in a way Delta (and any company 30+ years old) optimized all their business processes using old coding standards. Now they have to effectively change the oil while the car is driving down the highway. Whoever figures out how to get AI to assist in this will make the first AI fortune.
(I have a picture of said sign displaying its blue screen lest anyone think I'm making this up).
https://www.theregister.com/AMP/2024/07/21/crowdstrike_linux...
Microsoft was forced to allow kernel access into Windows by third parties by the EU.
Over a decade ago, MS wanted to lock down the kernel. Anti virus vendors complained and the EU and MS came to an “understanding”
The regulation was about that they - MS - cannot use something others - Anti-Virus Vendors - could not.
The outages cost Delta an estimated $350 million to $500 million.
Delta is dealing with over 176,000 refund or reimbursement requests after almost 7,000 flights were canceled.P.S. On the other hand, 176000/7000 ≈ 25 refunds per flight is a bit low. Maybe the average ticket is two-way for a family. Then $2000 is not that much.
Cargo on passenger planes is so profitable that I was on an international flight from Atlanta to Seoul and Delta was literally bumping passengers off the plane so they could carry more cargo. They bumped a ridiculous number of people off the flight for weight savings because the cargo is more profitable than the people.
[1] https://www.macrotrends.net/stocks/charts/CRWD/crowdstrike/c...
I don't think it will happen, but we're not talking about a "just restore from backup" situation. When you look at the fact that, statistically, at least one person likely died (or will die) from this due to the problems hospitals had, and that some customers are still dealing with the fallout... I think they're significantly financially compromised after all of the dust settles.
The damages are estimated at $5.4B.
I think they can survive this. Though their reputation took a much bigger hit.
Its not impossible
Now, do Microsoft need to redesign Windows to allow a larger percentage of security software to run in usermode? Yes. In the same way they redesigned it to run graphics and sound drivers in username because of the poor quality of third party vendors.