Nevermind that she only asked McDonalds to cover like five figures worth of medical bills, which they rejected. The JURY selected that figure, explicitly as a fuck you to the corporation that had a documented history of giving people coffee hotter than industry recommendations for safety, people getting really hurt from that coffee, and McDonalds sweeping those instances under the rug without making any changes to their coffee temperature.
Now, instead it is a definitive PR win, with an entire generation of entitled asshole business owners swearing up and down that we need "Tort reform" because "a lady spilled coffee on herself and got $2.7 million", which was explicitly caused by a megacorp going out of their way to be dangerous.