Yup. I’ve (US) also talked to a few local ones to just see if they had a couple panels I could buy off them for close to wholesale for a personal project - which if they were actually involved in installation would be trivial - and just got blank stares.
They were clearly just doing lead generation for some other company they had no direct connection with, and didn’t even have any idea who to talk to that could even answer my question.
I had way better luck just looking online and paying shipping, which is absurd given how they were presenting themselves.
So not even as good as a used car salesman on an actual car lot, more like door to door used car salesman.