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0 pointsdjoldman1y ago0 comments

> An open contact form on the internet is like leaving your front door wide open in a busy city. Sure, some people might wander in because they couldn't find your house number, but you'll also get lost tourists asking for directions, door-to-door salespeople hawking their wares, and the occasional raccoon looking for a snack. No amount of information on your facade will prevent the guy who thinks your living room is a public restroom from stumbling in.

Agreed. I guess the point is that that is obvious to anyone who has ever run a website, and therefore facile.

It neatly skips over or ignores the fact that you don't have to have any crap come through the door at all: just put multiple signup buttons that require payment.

Coming at this another way: salespeople should be smiling and celebrating when crap comes through the door because without negotiated "enterprise" plans, the companies would probably make less money and have less need for salespeople.

Instead of crap, maybe it's salesperson gold?

0 comments

refulgentis1y ago

A solution to people who want to talk to someone before they buy is to add multiple layers of buttons that make them buy first?

The salespeople should be celebrating every incoming contact because having contacts at all means you get sales?

These are narrowly true, I assume first isn't something you're seriously advocating for, and second is a form of "starving kids in africa"/"i used to walkup hill to school both ways" fallacy.

FWIW, I don't get the impression anyone is arguing for "how do we ensure every contact we invest in is viable?" or "We need to figure out how to ensure salespeople never have negative emotions about an incoming contact's quality".