Sorry, I missed you were paying for GoogleFI when I read your original message. So if your cell phone gets shut off, there is nothing they'll do about it?! That's crazy. I can understand having little-or-no support for "free" users, but you're a paying customer.
Right, there's no customer service at all. Nobody to call or contact, not that I could call. I switched to an iPhone at another carrier that week. I've de-googled my life as much as possible.
