Yeah I get that point of the UX. Since almost all PKMS out there have their own way of handling info and all need like a manual or tutorial to understand how the tool works.
The direct user feedback is always a challenge. I'm assuming you've tried a "mom test" approach before to glean some insights (and if not you definitely should)
Thank you Juan for the positive encouragement! I didn't know about "Mom Test" until I started putting AnyScribe out there and this is the third time I am getting the reco! I better read it!