The UIs of today are largely designed by people who have experienced GUIs for their entire lives, and assume that everyone is already familiar with conventions. Focus testing is seen as slow and expensive, so designers lean on A/B testing and telemetry, randomly breaking live user experiences in small batches to creep toward local maxima. Needing a help system is viewed as old-fashioned; users should paw at UIs like a puzzle box to discover features. Computers and displays are powerful enough for every application to be a unique "branded experience".