Kiosk Banking. Back in the 1990's, just before the web became a thing, it was an idea to bring banking to consumers without the bank buildking, which they called "brickless banking". Kiosks would be placed in public locations like malls. Customers would enter the kiosk, close the curtain or door, then connect via video-call with one of the agent in the call centres. Depending what product the customer wanted (mortgage, credit card, etc), the kiosk would print the necessary forms for the customer to sign then deposit into a secure mailbox in the kiosk. Millions of investment $$$ were planned for this ... then it was suddenly cancelled when the bank realized what this "web" thing might eventually become.