Ask HN: Its almost impossible to talk to Amazon customer service

3 pointsnancyp2y ago2 comments

I am having trouble with a delivery. Cant return it because its stuck with bot loops and wont let me chat with a human. It used to be the best customer focused service. Now it's all poor quality bots and done.

2 comments

2 comments · 2 top-level

ceejayoz2y ago

Call? 888-280-4331 (according to https://www.amazon.com/gp/help/customer/display.html?nodeId=...).

nancypOP2y ago

Amazon I'm not renewing my prime membership.

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