My point is Google takes content from Column A and puts in in Column B and collects money in their little toll booth. Google pretends to care about spam only when they can't make any money from it, otherwise they don't give a shit unless its a PR issue. Google ads have long been a malware vector - but they don't care because they make tons of cash from it.

I'm not taking the side of either the business or the user here, but this is a forum for start-ups who often have to send out legitimate business emails - which are not necessarily spam.