Optery's Statement Following Investigative Report on Onerep by Krebs on Security (opens in new tab)

(optery.com)

17 pointsbeyondd2y ago6 comments

6 comments

krebsonsecurity2y ago

It's good to see others coming forward with what they know.

Previous discussion on this here: https://news.ycombinator.com/item?id=39709089

Original story: https://krebsonsecurity.com/2024/03/ceo-of-data-privacy-comp...

CharlesW2y ago

Lawrence, is Optery's subscription cancellation 100% self-service?

Onerep's dark pattern: https://imgur.com/a/e5pZyrK

beyonddOP2y ago

Optery cancelation is 100% self-service from inside the app per the instructions on the Help Desk. And if you can’t figure out how to do it yourself, just send us an email and we’ll do it for you.

jlund-molfese2y ago

Yes, it’s self-service, see also:

https://help.optery.com/en/article/how-do-i-cancel-my-plan-4...

rubinlinux2y ago

Suggestion: A lot of people live as couples at the same address. Your plans don't provide an easy win for them.

beyonddOP2y ago

Would Optery for Family help?

https://www.optery.com/family/

j / k navigate · click thread line to collapse

6 comments

krebsonsecurity2y ago

It's good to see others coming forward with what they know.

Previous discussion on this here: https://news.ycombinator.com/item?id=39709089

Original story: https://krebsonsecurity.com/2024/03/ceo-of-data-privacy-comp...

CharlesW2y ago

Lawrence, is Optery's subscription cancellation 100% self-service?

Onerep's dark pattern: https://imgur.com/a/e5pZyrK

beyonddOP2y ago

jlund-molfese2y ago

Yes, it’s self-service, see also:

https://help.optery.com/en/article/how-do-i-cancel-my-plan-4...

rubinlinux2y ago

Suggestion: A lot of people live as couples at the same address. Your plans don't provide an easy win for them.

beyonddOP2y ago

Would Optery for Family help?

https://www.optery.com/family/

j / k navigate · click thread line to collapse