About 8 or so years ago my wife and I were really excited to buy our first “adult” piece of furniture (read, not-ikea). And we found a leather sofa we loved the look of at West Elm. But it really sucked. Thankfully we had another room that needed to be furnished and we threw it in there. But the thing was just not comfortable and the pillows started sagging after minimal use.
Since then almost every other couch we got was from ikea, since if it ended up sucking at least we didn’t pay 2-3x the cost for it. Which is sad really, I want a nice couch. I just don’t that paying 10-20x the cost wind just be a piece of junk.
At least with most IKEA products you assemble them yourself, so the level of quality is immediately apparent, and the pricing reflects it. I appreciate that straightforward approach.
Most everything I've bought there has outlasted my desire to keep using it. There are the occasional problems, like a blue table where the veneer shows a bright white mark wherever it gets nicked, but I feel like many criticisms are unfounded and often come across as elitist.