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0 pointskrisoft2y ago0 comments

> crazy that FedEx doesn’t have the info attached to the tracking

It is crazy how much the "paying duties at the border" situation feels like an afterthought for all currier companies. It is almost as if it was not really their design they just tackled it on later.

I wanted to send a present to my brother in an other country using DHL Express. It was impossible to convince them that I would like to pay duties. Not a thing. Can't be done.

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gpderetta2y ago

They get a significant markup for providing this "service" to the receiver, so it is not in their interest to help the sender. More charitably the actual duties to be paid might not be known until the package reaches the border at destination.

krisoftOP2y ago

> They get a significant markup for providing this "service" to the receiver, so it is not in their interest to help the sender.

I understand. It is a service, and I am willing to pay for it. The alternative is that I don't send presents with them. "Happy birthday! Quick pay 20 bucks before you can get your present!" is not really a good experience.

> More charitably the actual duties to be paid might not be known until the package reaches the border at destination.

I understand that too. That is why they are sending the request for the duties only once the package is at the border. But why can they send the request towards the recipient and not towards the sender?

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