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0 pointsIanCal2y ago0 comments

> But if he'd just gone to the Element website and clicked "get started", it would have just worked.

No it wouldn't.

element.io -> get started gives this:

> Get started.

> Setup a self-hosted or cloud deployment, with powerful enterprise capabilities.

edit - expanding.

The element site is entirely about getting something for your business. It has a pricing page that tells me it'll be free for up to 200 users but I have to self host. Nothing on the front page of it tells me it's a free app I can use elsewhere. I have to go to "product" (!) and choose the app.

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3 comments · 1 top-level

crimsoneer2y ago· 2 in thread

I mean, it's a commercial offering first. But "want to download the free app?" is right underneath it.

IanCalOP2y ago

> But "want to download the free app?" is right underneath it.

To get started with element the app and create an account to chat you are saying I should not install one of their applications, instead I should

1. Go to the element site

2. Ignore all the talk about it being a product for teams

3. Still want to get started with not what the page is about, click on get started

4. Totally ignore what it tells me the page is for, because it's about setting up a server

5. Still want to download the application regardless

6. Scroll past all the CTAs and the form

7. Download the app

bowsamic2y ago

You suggested it based on your assumption that the UX would be sane but now after being told that it isn't you are backtracking. As it stands, your original comment is now objectively wrong, because you made exactly the kinds of assumptions the blog post author was making: that the UX would be reasonable at each step.

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