agree, the author mainly complained about UX issues in the client, but then only tried one client it seems. Article should have been titled "The Element Trashfire"

> my recommendation is to avoid Matrix for at least two years

which seems arbitrary. Why wait 2 years and not one or just a couple months? The french administration is already using it now https://www.tchap.gouv.fr/

In federated protocols it's always harder for the user to choose an instance for them. Not sure if the responsibility for that should be on the protocol managing party.