At the same time, I'm wondering what else I can do to reassure users that they won't be left in the lurch, regardless of how the project evolves or if it changes hands. Is there a framework or set of practices I could adopt or any documentation I could put in place from the get-go that might help ensure continuity and reliability for users?
As an aside, this would be a "medical" device to help unobtrusively keep track of loved ones.
