What did I get wrong? I read his two comments but it's very possible I misunderstood something.
I agree that the situation you are describing is very plausible. But correct me if I'm wrong but he's saying that Boeing knew (as in, their systems were aware) about it, even after the botched repair that there was no bolt. In this case, it would be closer to the customer knowing the repair wasn't done and still going forward with not sending it back. No checks are done even after malicious actions from spirit:
>the reason the door blew off is stated in black and white in Boeings own records. It is also very, very stupid and speaks volumes about the quality culture at certain portions of the business
>This entire sequence is documented in the SAT, and the nonconformance records in CMES address the damaged rivets and pressure seal, but at no point is the verification job reopened, or is any record of removed retention bolts created, despite it this being a physical impossibility. Finally with Spirit completing their work to Boeing QAs satisfaction, the two rivet-related records in CMES are stamped complete, and the SAT closed on 19 September 2023. No record or comment regarding the retention bolts is made.
To me that's just hard to believe. Errors happen, but this involves fraud from spirit and also just no process at all from Boeing. I get that the system that deals with this for the 737 is apparently bad, but this just very very basic process management (aka step y needs to be done so that step x can be marked as started or confirmed). In this case, Spirit earlier lied about repairing it, then still didn't repair it... for reasons (hard to procure parts for a manufacturer is an... odd reason to just not fix a critical part especially since it would mean that they actively decided to not install the missing parts). And Boeing caught it the first time but then stopped caring the second? Idk, possible, but I'll wait for sure for more info before drawing conclusions