I don’t think those two explanations are at odds with each other. People may prefer listening to a news source that tries to be neutral. But if the reporters can’t hide their personal leanings, they would rather go with a news source where the reporters’ personal leanings agree with their own.
Part of this is driven by the increasing polarization of journalists. In 1971, democrats somewhat outnumbered republicans among journalists. https://www.foxnews.com/politics/tiny-percentage-american-jo.... By 2022, that ratio is now 10:1 https://ustimesmirror.com/a-tiny-shrinking-percentage-of-ame....
People aren’t stupid. They can tell the difference between someone who is trying to overcome their personal leaning and be neutral, and someone who is so affected by their personal leaning that they can’t even conceal it. People can trust the former person even if they disagree. People can’t trust the latter person.