The ridiculous cost to repair and the waiting time (insurance covers a rental car for up to 1 month) are things no one talks about when it comes to Teslas.
I was driving a two year old Honda S2000. I span out on a roundabout and rear ended a road sign pole, via a flower bed - it smashed a tail light cover, slightly crushed one of the two tail pipes/exhausts and the rear number plate and its holder fell out.
The car from new was something like £35,000. I had it on contract hire, which means I rented it. The insurance was quite expensive because it is a sports car, and I had a lot of no claims bonus etc, so I decided to get it fixed outside the insurance but they were notified as were Honda etc. I got a quote from the local Honda garage and it was roughly £3,500. A friend's dad owns a garage. He sourced original Honda parts and fixed it for around £1,600.
So we march forward 17 years and things are badly wrong.
Is it expensive because it is Tesla?
Or there isn’t many repair shops available? Or knowledge for repairing is well hidden and combined with the previous.
Edit: This did not happen in the US.
Regardless, England has similar enough laws to America in this regard, such as the Consumer Rights Act of 2015.
Let's start with "suspension broke" - how did that happen? Then why did Jain continue to drive until "the suspension issue caused portions of the vehicle to come in contact with the road"
They are factually reporting that everything is sourced from Reuters.
If you want to take issue with what you see as "poor reporting" then take issue with the source:
Tesla blamed drivers for failures of parts it long knew were defective
Wheels falling off cars at speed.
Suspensions collapsing on brand-new vehicles. Axles breaking under acceleration.
Tens of thousands of customers told Tesla about a host of part failures on low-mileage cars.
The automaker sought to blame drivers for vehicle ‘abuse,’ but Tesla documents show it had tracked the chronic ‘flaws’ and ‘failures’ for years.
It sounds as though there is more than "one guy" and that the claims made are backed by documents.
So blogspam without adding anything or checking authenticity is great reporting now?
Reuters did the in-depth fact-chasing. Maybe this story should point to the original article instead?
It looks like this $14,000+ repair bill is real, confirmed by Reuters.
But even worse is that they didn't ask him for the claim report from the insurance company.
Or Tesla being very weird about fixing failures in their vehicles.
https://www.reuters.com/investigates/special-report/tesla-mu...
Maybe you should read the story and not just the headline.
More info: https://en.wikipedia.org/wiki/Tesla_US_dealership_disputes#U...
Most states in the US have implied warranties for such defects and you should 100% talk to an attorney (or, more likely, your insurance will) if such a defect occurs to you. Here is the California "lemon law" summarized:
https://www.severson.com/wp-content/uploads/2019/08/The-Cali...
But, essentially, if it's within one year of purchase (inside the state) the manufacturer is responsible for any defects, damage or loss attributed to the vehicle outside the owner/operator's responsibility (e.g. an accident with another vehicle, neglect, etc).
Then on top of it, they are very customer hostile if you are doing anything other than buying or praising their cars. So it'll break on you, and they'll make you foot the bill.
I like Teslas but parts availability is something that isn't talked about.