In recognition of your email retention policy, I shall be resending this complaint at 5 month intervals, along with a running history of the previous complaints.
Hypothetically, and just out of curiosity: if mint2 were to keep this email and it would be included as part of the evidence in a lawsuit, how would this bode for Lidl?
Assuming it wasn't mint2 that had the fire, it would almost surely go undetected in discovery. (Lidl would say "as required, we've searched for and provided all emails and care contacts referencing USB chargers".)