Help: FB closed account of dog rescue volunteer

Hi folks, an acquaintance of mine works (like, 100% of their free time) with stray and abused dogs. They use their Facebook account extensively to find homes for the dogs and other help. Unfortunately their account was closed and they’ve been unable to recover it. They were in the middle of arranging an adoption when the account was closed, they’re desperate. If anybody is at Meta who might be able to help, please reach out to me: dhconnelly@gmail.com. Thank you!