What most people seem to fail to realize is just how different people are from each other cognitively, and how many different ways there are of getting to a particular conclusion. "Intelligence" is like a country's GDP -- a complicated, non-stationary mess that, taken together and measured in a way our culture deems important, ends up representing our "Gross Cognitive Product".
So, dual n-back probably improves working memory in most people, which will probably improve their problem solving ability, most of the time. But there are, without a doubt, many other subtle, complicated, and idiosyncratic aspects of cognition that are likely to have far more dramatic effects if appropriately tweaked.
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