That’s how things used to be and it resulted in lots of long standing bugs because the update rates were low, and so manufacturers didn’t push updates. Many people don’t live near dealers or service centers or can afford the continued cost (it’s not free usually unless it’s a recall)
OTA is better for consumer when done properly. Other manufacturers manage it fine, and one bad example shouldn’t be what we base things on. It’s what we should learn from and improve on.
