Google Used to be able to handle a lot of the non-procedural questions - but somewhere in circa 2022/2023 something started happening to it's results and I started getting back mostly SEO churn, to the point I was going back to using manuals and having to dig in and learn the fundamentals on a lot of things - which is unsustainable if you are touching 30-50 different technology stacks.
Chat changed all that - I can now go 3-5 levels deep in some stack, ask some incredibly nuanced question, get a reasonable answer that points me in the right direction, close off the issue and then move onto the next one.