The gaming community is often delusional and will rant online about a journalist giving a game a 9/10 instead of a 10/10. Good reviews, where the journalist actually played the game and has experience to compare it to, goes unnoticed. Garbage articles, like "Nintendo used a disability slur in a song" (turns out they're speaking Japanese) get huge attention.
Yeah I’ve seen that a few people get very upset over one reviewers’ subjective take on a game to the extent that they’ll hound them online. James Stephanie Sterling’s 7/10 on Tears of the Kingdom springs to mind (though they seem to be a bit of a lightning rod for hate overall). I can’t fathom it myself, I’ll read and watch a few reviews to get an overall feel for the game and see from there. Come to think of it, most of the reviews I encounter don’t give a score.