oh my bad. I'll turn the spam filter off for your address. let me know if there's anything else I can do and be sure to rate this interaction 5 stars.
I actually do think this is an ATP issue. I've had a few premier cases for it and the guys manning the desk at microsoft dont know how to deal with it. We always have to get a japanese speaker to raise the case in that langauge because the JP support guys are way better than the english.
The problem is that no decision maker at Microsoft is actually going to promise in writing that even 99.9999% of the email data will be retained, and does not somehow mysteriously vanish, no matter how much money you spend with them. Let alone an actual 100%.
So it's pointless to make such a claim that no one at Microsoft HQ even approximately believes.
