The parent likely meant an internal recruiter, a role distinct from HR (probably much better paid too).

It is the job of such people to make you feel OK in hope you apply again for another position with the same company. I worked for few companies that had internal recruiters.

What? Companies like Microsoft have their own recruiters.

Yeah that's how it went, you would think most companies want people to view them positively. Except laziness and lack of critical thinking skills leads to useless policies. Here I am on, on a public forum, giving a shout out to MS. How many companies am I shit talking with my friends during their work search too? Like datadog giving me three! leetcode screen questions, then rejecting me without useful feedback. Or the various companies giving multihour take home assignments then giving generic rejections.

When the market turns around (or if? it'll turn around right guys?), all those companies that just left a bad impression need workers, which ones will get considered?